Central Alarm Monitoring & Emergency Response

Our Central Alarm Monitoring Station is alert 24/7, watching over customer premises, to take the correct action when an emergency occurs.

When an alarm of some kind is triggered at a customer’s premises, our trained Monitoring Officers take the necessary steps as per customer instructions. If required, they will activate one of our Alarm Response teams to respond and act according to predetermined instructions at the location. This usually involves checking the exterior and interior of the customer’s building or facility.

GPS based Real Time Guard tour system monitoring

A part of our remote monitoring solution is to ensure Security Officers on-site are alert and working as per the Standard Operating Procedures of the customer. Our Central Monitoring Station Officers do this by keeping track of the GPS based Guard Tour systems at customer locations and checking in on officers who have not checked in. If there is no response to our call, an Alarm Response Team will be dispatched to check on the site.